We run a 24 hour access surgery for mornings and afternoons and a routine appointment system for mornings and afternoons.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00am.

Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. Priority will be given to patients who are terminally ill and bed bound.

If you require an interpreter to attend with you when you see your Doctor please notify the care navigator and she will arrange this for you.

Chaperone

Patients may ask for a chaperone for any procedure or examination for which they consider appropriate. Please inform the care navigator upon arrival if you require this.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. We have a DNA Policy which may result in de-registration if 2 or more appointments are not attended.

You can cancel appointments on the My Health Online account, you will need to have this set up by the practice before registering or by completing the online form.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.